OUR POLICIES

  • Privacy Policy

  • This Privacy Policy explains how the organizing committee (“we”, “our”, “us”) collects, uses, stores, and protects your information
  • when you use the platform, submit an application, participate in a contest/event, or communicate with us.
  • By using the platform or submitting your application, you agree to this Privacy Policy.

  • 1. Information We Collect
  • a) Personal Information
  • We may collect:
  • Full Name
  • Phone Number
  • Email Address
  • Date of Birth / Age (if required)
  • City / State / Address
  • Parent/Guardian details (if required)
  • Contest category selected
  • Submitted forms, messages, or inquiries
  • b) Application / Performance Information
  • Depending on the category, we may collect:
  • Photos
  • Videos
  • Audio recordings
  • Portfolio links
  • Performance details
  • Documents submitted for verification
  • c) Payment Information (If Applicable)
  • If fees are collected:
  • Payments are processed through secure third-party payment gateways
  • We do not store card numbers, CVV, UPI PIN, or banking credentials
  • d) Technical Information
  • When you use the platform, we may collect:
  • IP address
  • Device information
  • Browser type
  • Pages visited
  • Cookies and analytics data

  • 2. How We Use Your Information
  • We use your information to:
  • Process applications
  • Verify eligibility
  • Review submissions
  • Contact shortlisted participants
  • Share updates and announcements
  • Manage contests/events
  • Improve the platform
  • Maintain records and comply with legal obligations
  • Prevent fraud or misuse

  • 3. Sharing of Information
  • We do not sell or rent your personal information.
  • We may share information with:
  • Event judges or review panels
  • Technology / hosting providers
  • Payment gateway providers
  • Operational partners involved in the event
  • Legal or government authorities when required by law

  • 4. Media & Publicity
  • If selected or if you participate in public rounds/events, your name, photos, videos, or performance content may be used for:
  • Event announcements
  • Promotional material
  • Social media posts
  • Website updates
  • Press or marketing communication

  • 5. Cookies Policy
  • The platform may use cookies to:
  • Improve user experience
  • Analyze traffic
  • Remember preferences
  • You can disable cookies in your browser settings.

  • 6. Data Security
  • We use reasonable technical and administrative measures to protect your information. However, no online platform can
  • guarantee complete security.

  • 7. Data Retention
  • We retain information as necessary for:
  • Application processing
  • Event management
  • Legal compliance
  • Internal records
  • Future communication (where permitted)

  • 8. Your Rights
  • You may request:
  • Access to your personal data
  • Correction of inaccurate information
  • Deletion of data (subject to legal obligations or event requirements)
  • Requests may be made through the official contact channels provided on the platform.

  • 9. Third-Party Links
  • The platform may contain links to third-party websites. We are not responsible for their privacy practices or content.

  • 10. Children / Minors
  • Where participation by minors is allowed, parental or guardian consent may be required.

  • 11. Changes to This Policy
  • We may update this Privacy Policy at any time. Changes become effective once posted on the platform.

  • 12. Contact Us
  • For privacy-related questions, please contact the organizing committee through the official communication channels
  • listed on the platform.

  • Refund Policy

  • This Refund Policy applies to any payments made through the platform for registrations, participation fees,
  • applications, bookings, or related services offered by the organizing committee (“we”, “our”, “us”).
  • Please read this policy carefully before making any payment.

  • 1. General Policy
  • All payments made on the platform are final and non-refundable, except as specifically mentioned in this policy.
  • Users are advised to verify all details carefully before completing payment.

  • 2. Refund Eligibility – Duplicate Transaction Only

  • Refunds are applicable only in the case of a duplicate transaction caused by technical issues, payment
  • gateway errors, or multiple successful payments made unintentionally for the same application, registration, or order.
  • A duplicate transaction means:
  • The same user is charged more than once for the same purpose
  • Multiple successful payments are made for a single application or registration unintentionally

  • 3. Non-Refundable Cases
  • Refunds will not be provided for:
  • Change of mind
  • Incorrect details entered by the user
  • Failure to complete the application after payment
  • Non-selection in the contest/event
  • Missed deadlines or participation absence
  • Voluntary cancellation by the user
  • Any reason other than duplicate transaction

  • 4. Refund Request Process
  • To request a refund for a duplicate transaction, please contact the organizing committee with:
  • Full Name
  • Registered Phone Number / Email
  • Transaction ID
  • Date of Payment
  • Proof of Payment
  • Description of Issue
  • Use the official contact details available on the platform.

  • 5. Verification & Processing
  • All refund requests will be reviewed and verified
  • Approved refunds will be processed and credited to the original payment method only within 7–10 business days
  • Additional bank or payment gateway processing time may apply

  • 6. Limitation of Liability
  • Our liability under this policy is limited to the excess amount received through the duplicate transaction.

  • 7. Changes to This Policy
  • We reserve the right to update or modify this Refund Policy at any time. Changes become effective once posted on the platform.

  • 8. Contact Us
  • For refund-related queries, please contact the organizing committee through the official
  • communication channels listed on the platform.